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Personal Data Protection

Policy on the processing of personal data in accordance with the GDPR

1. Controller

The controller of personal data is SK Partner s.r.o., with its registered office at Staviteľská ulica 3, 831 04 Bratislava, Slovak Republic, company registration number (IČO): 56032340 (hereinafter the ‘controller’).

Contact for questions concerning personal data protection: info@deyesolar.sk

2. What data we process

Depending on the purpose of processing, we process the following categories of personal data:

  • Identification data: first name, surname, company name, company registration number, tax identification number, VAT ID and the result of its verification in the VIES system
  • Contact data: e-mail, telephone number, delivery and billing address
  • Order data: order history, goods purchased, payment information
  • Technical data: IP address, cookies, browser data; with consent, also the source of the visit (gclid, utm parameters)

3. Purposes of processing

We process your personal data for the following purposes:

  • Performance of a contract: processing of orders, delivery of goods, invoicing, complaints, verification of the VAT ID in the VIES system
  • Legal obligations: bookkeeping, tax obligations (including documents evidencing supply to another EU Member State), archiving
  • Legitimate interest: improvement of services, protection against fraud
  • Consent: marketing (newsletter), cookies for analytics and advertising

4. Legal basis for processing

We process personal data on the following legal bases under Art. 6 GDPR:

  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Compliance with a legal obligation (Art. 6(1)(c) GDPR)
  • Legitimate interest of the controller (Art. 6(1)(f) GDPR)
  • Consent of the data subject (Art. 6(1)(a) GDPR)

5. Retention period

We retain personal data only for as long as is necessary to achieve the purpose of processing:

  • Data for the performance of a contract: for the duration of the contractual relationship and 5 years after its termination
  • Accounting and tax documents, including records of VAT ID verification: 10 years
  • Marketing data: until consent is withdrawn
  • Cookie data: according to the validity of the individual cookies (max. 2 years)

6. Recipients of data

We may share your personal data with the following categories of recipients:

  • Carriers (for delivery of the goods)
  • Payment service providers
  • Accounting and tax services
  • Providers of IT services and hosting
  • The manufacturer of the devices (when handling warranty claims – serial number and installation data)
  • State authorities (where required by law)

7. Your rights

In connection with the processing of personal data, you have the following rights:

  • Right of access: to obtain information about which data concerning you we process
  • Right to rectification: to request the rectification of inaccurate data
  • Right to erasure: to request the erasure of data under the conditions laid down by the GDPR
  • Right to restriction of processing: to request the restriction of processing
  • Right to data portability: to obtain the data in a structured format
  • Right to object: to processing based on legitimate interest
  • Right to withdraw consent: to withdraw consent given at any time

To exercise your rights, contact us at info@deyesolar.sk.

8. Complaint

If you believe that we are processing your personal data in breach of the GDPR, you have the right to lodge a complaint with the supervisory authority – Úrad na ochranu osobných údajov Slovenskej republiky (the Office for Personal Data Protection of the Slovak Republic, www.dataprotection.gov.sk) – or with the supervisory authority in the Member State of your habitual residence or registered office.

9. Cookies

Our website uses cookies to ensure proper functioning, for analytics and for advertising. On your first visit, you choose in the cookie banner whether to allow all cookies or only the necessary ones; you can change your choice at any time via the ‘Cookie settings’ link in the footer of the website or with the button below.

  • Necessary cookies: required for the basic functioning of the website (basket, login, storing your cookie choice)
  • Analytics cookies: Google Analytics – help us understand how visitors use the website
  • Advertising cookies: Google Ads and Meta (Facebook) pixel – measurement of conversions from advertising; with consent, we also store the ad click identifier (gclid) and utm parameters

Without your consent we do not store analytics or advertising cookies; Google tools then operate in cookieless mode (Consent Mode) and the Meta pixel is not loaded.

10. Data security

We have adopted appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or damage. All data transmitted over the internet are encrypted using SSL/TLS.

11. Changes to this policy

We may update this policy from time to time. We will inform you of significant changes by e-mail or by a notice on the website.

Last updated 30 September 2026, effective from 13 November 2026